Cybersecurity Vulnerability Reporting

The security of our products and systems is of utmost importance to us. If you discover a potential cybersecurity vulnerability or security-related incident affecting our products, we kindly ask you to report it to us immediately.

To confidentially report cybersecurity vulnerabilities and security-related incidents, please contact our central reporting office:
Email: psirt.zimmern@rampf-group.com

Please use this email address exclusively to report cybersecurity vulnerabilities and security-related incidents.

To enable us to process your report quickly and efficiently, please include the following information whenever possible:

• Affected product name and version
• Description of the identified vulnerability or security-related incident
• Potential impact
• Information on how to reproduce the issue
• Any available supporting evidence, screenshots, or log files
• Your contact information in case we need additional information

Reports received will be processed during our regular business hours. We will promptly acknowledge receipt of your report and then carefully review the information provided.

Depending on the nature and severity of the reported vulnerability, we will take the necessary steps to assess and remediate the issue and mitigate potential risks.

We treat information related to reported cybersecurity vulnerabilities confidentially.

Thank you for helping us improve the cybersecurity of our products.